At PAYPORTO LTD, we prioritize your privacy and the security of your personal information. Our comprehensive privacy policy outlines how we collect, use, and protect your data while providing exceptional payment services. Effective from June 1, 2025, our practices comply with GDPR and the UK Data Protection Act 2018.
We collect identification details (name, date of birth, nationality) and contact information (address, email, phone) to create and manage your account, provide customer service, and maintain communication channels.
Financial & Verification Data
Bank details, card information, transaction history, and verification documents (passport, ID, proof of address) are collected to process payments and comply with mandatory legal requirements like KYC and AML regulations.
Technical & Usage Information
Device data, IP addresses, browser information, and service usage patterns help us maintain system security, improve our website, and enhance your experience with our payment services.
We gather information directly through forms and onboarding processes, automatically via cookies and APIs, and from trusted third parties like verification providers. Your data is retained for the legally required period (typically 5-7 years for financial records) before being deleted or anonymized when no longer needed.
Data Sharing, Security & Your Rights
Data Sharing
We share data with trusted service providers, regulatory authorities when legally required, and business partners assisting with payment settlements. Your information is never sold or shared for unrelated third-party marketing purposes.
Security Measures
We implement industry-standard encryption (SSL/TLS), network firewalls, and secure access controls. Our team undergoes regular training, and we maintain comprehensive incident response plans for potential data breaches.
Your Rights
You can access, correct, or delete your personal data, object to certain uses, restrict processing, and request data portability. You may withdraw consent at any time without affecting the legality of prior data use.
Policy Updates
Changes to our privacy policy will be posted here. Continued use of our services indicates acceptance of these updates. Last updated: June 4, 2025.
For international transfers, we process data outside the UK/EEA with appropriate safeguards like Standard Contractual Clauses. If you have questions or wish to exercise your rights, contact our Data Protection Officer. Unresolved concerns may be directed to the UK Information Commissioner's Office (ICO).